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Thank you for ordering from TOPROLL. Please note the following to ensure safety and efficient delivery of your order.

When to Expect Delivery

** Please note:  Because of the Corona Virus deliveries may be longer than we are generally used to.

Confirmations

Back Orders and Out of Stock Items

Back Orders are generally a result of a supplier inventory issue.  You may order an item on ‘Back Order’ but delivery may be delayed.  “Out of Stock” items are sometimes our fault as a result of an unexpected drop in our inventory or may be the result of inventory depletion with the Supplier.  Because of an unknown return to stock. we cannot accept an order for products marked as “Out of Stock”.

Duties & Taxes 

Insurance 

Gift Cards

Order Errors/Changes

Shipping Methods

TOPROLL offers only online orders to ship within the United States.  Almost all orders are shipped via the United States Postal Service.  If the order is to be shipped direct by the distributor or manufacturer, it may opt to use other shipping carriers.   Your shipping cost will be as if the product was shipped via the United States Post Office.  We do not accept orders to be delivered to APO addresses.

Drop Ship

Many of the products available through TOPROLL are drop shipped directly to you from the supplier/manufacturer.  Some come from as far away as Austria and Great Britain. As a result postal service or delivery service may be unreliable or disjointed at times.  Delivery times are not always predictable.  Please allow for extra delivery time for such products.

Shipping Costs

Cost of shipping is determined by package weight/size, distance to the delivery destination and shipping method.  Unless otherwise indicated, you will be responsible for shipping costs at the time of ordering.  In some cases TOPROLL may pay for shipping & handling costs depending on the amount of purchase and any special options running online at the time. Should shipping options outside of the US be available in the future, TOPROLL will pay no shipping or handling costs to deliver to locations outside the United States regardless of published specials or amount of purchase.

Security

All orders placed through TOPROLLONLINE.com are securely processed by SSL encryption certificates through a secure server and credit cards are pre-authorized by our credit card process service.

Payment Options

TOPROLL accepts only the following forms of payment:

This Payment, Shipping & Ordering was last posted and updated on 7/25/18.